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🌱 PARLZO – Terms of Service Agreement 

Effective Date: 27/08/2025

Welcome to PARLZO!
We’re delighted to have you here. By using our website (www.parlzo.com) and shopping with us, you agree to the following Terms of Service. These terms are designed to protect you 🤝 and ensure a smooth and joyful shopping journey with PARLZO.

1. 💚 Your Trust, Our Priority

At PARLZO, our customers come first. We aim to deliver healthy plants 🌿, premium accessories 🪴, and a stress-free experience.
We keep our policies simple, transparent, and customer-focused so you feel safe and confident while shopping.


2. 🛒 Using Our Website

  • When you create an account, please provide correct details ✅ (so your orders reach you without delays).
  • Don’t use the site for unlawful purposes 🚫.

3. 🌿 Orders & Availability

  • Every order you place = a promise from us to deliver healthy plants and quality products.
  • Sometimes, due to natural conditions 🌦️, availability may change. If an item is unavailable, we’ll inform you quickly and offer refunds, replacements, or credits 💳.

4. 💵 Pricing & Payments

  • All prices are mentioned clearly 🏷️ on our website.
  • We accept safe and secure online payments 🔒.
  • In case of payment errors, our team will assist you immediately.

5. 🚚 Shipping & Delivery

  • We deliver plants and accessories with care ❤️.
  • Delivery times depend on your location 🗺️, but we keep you updated with tracking 📦.
  • If delivery is delayed, you’ll be notified in advance with options (wait, refund, or replacement).

6. 😊 Returns & Refunds (Customer Happiness Policy)

  • If your plant arrives damaged 🌱💔, we’ll replace it or refund you – no questions asked.
  • You have 7 days from delivery to raise a concern.
  • Refunds are processed quickly ⏳, because we respect your time and trust.

7. 🔒 Privacy & Security

  • Your personal data is safe with us.
  • We don’t sell your information ❌.
  • All transactions are encrypted and secured 🔐.

8. 📧 Communication & Support

  • Our team is always here to help 🌟.
  • You’ll receive updates via SMS/email 📩.
  • For queries, contact us anytime at [Insert Email/Phone].

9. ⚖️ Legal Terms (Made Simple)

  • All products and services follow the laws of [Your Country].
  • Disputes, if any, will be handled fairly through [Arbitration/Court in Your City].
  • We may update these terms occasionally, but always with customer benefit in mind 🌍.

10. 🤝 Our Promise to You

  • Transparency – No hidden charges, no hidden conditions.
  • Care – Every plant is packed with love.
  • Trust – Your happiness is our growth 🌱.

By shopping with PARLZO, you’re not just buying plants – you’re joining our green family 🌿💚.
✅ Customer is the Heart of PARLZO 💚🌱
Thank you for trusting us to bring nature into your space.