🌿 Frequently Asked Questions (FAQ) – PARLZO
We know you love your plants 🌱, and we’re here to make sure you feel happy, safe, and confident every time you shop with us.
1. 🚚 How long will my order take to arrive?
Your plants are packed with love 💚 and usually reach you within 1–5 working days. We’ll keep you updated with tracking, so you always know where your green friend is.
2. 🌱 What if my plant arrives damaged or unhealthy?
No worries at all! If your plant arrives sad or damaged, we’ll replace it for free or refund you instantly ✅. Your happiness is guaranteed.
3. Are the plants exactly like the pictures?
Yes 🌟! At PARLZO, we believe in complete honesty and transparency. The exact plant that will be shipped to you is personally photographed 📸, and we share that picture with you before dispatch. This way, you know exactly what you’re getting – no surprises, only smiles 💚.
And here’s our promise 🤝: if you feel the plant shown to you isn’t the one you’d love to welcome home, you can change it or select another plant – completely free of cost – before it leaves our nursery 🌱✨.
Because for us, it’s not just about selling plants… it’s about earning your trust, making you happy, and ensuring you feel safe with every order. 💚🌿
4. 💧 Will I get guidance on how to take care of my plant?
Absolutely! Every plant comes with an easy care guide 📖. Plus, our team is always ready to help if you have doubts – because we want your plant to grow happily with you.
5. 🐾 Are your plants safe for pets and kids?
Yes, we clearly mark which plants are pet-friendly and kid-safe 🐶👶. This way, your loved ones stay safe while enjoying greenery indoors.
6. 💳 Is it safe to pay online on PARLZO?
100% safe 🔒. We use secure payment gateways so your money and data are always protected. Many happy customers trust us daily!
7. 💚 Can I return or exchange if I change my mind?
Yes, of course! If you’re not happy, just let us know within 3 days, and we’ll arrange a return or replacement. No stress, no guilt, only care.
8. 🎁 Do you offer gifting options?
Yes! 🌸 Plants make the most thoughtful and living gifts. We offer beautiful packaging and handwritten notes ✍️ to make your gift extra special.
9. 🌍 Where all do you deliver?
We deliver across India. No matter where you are, we’ll bring nature closer to your home.
10. 🤝 Why should I trust PARLZO?
Because at PARLZO, you are the heart of everything we do 💚. Thousands of plant lovers trust us for quality, honesty, and care. We don’t just sell plants – we deliver happiness, freshness, and life to your doorstep.
✨ With every order, you’re not just buying a plant – you’re bringing home a new friend 🌱💚.